客服专员（非技术）Cus...

工作地点：广东-深圳市-南山区
职位类型：行政/客服/文员类-前台文员/客服专员

面议

更新时间：2025-03-23

经验要求：2年以上学历要求：本科年龄要求：不限招聘人数：若干人

岗位职责：: Job Responsibility & Accountability (Key roles, functions & accountability)
1.Collaborating with business development/ program manager in establishing client's procedures
2.Accurately interpret client's procedures into working documents so operation team can understand and execute with minimum discrepancy
3.Coordinate all activities between clients, selling office and operating offices.
4.Handle day-to-day enquiries from external or internal customers
5.Prepare client activity report summary timely per client's request
6.Suggest improvements on client's or internal procedure for continuous improvement
7.Can sense potential problems that may lead to customer's dissatisfaction or BV internal processes difficulties

Required Skills & Qualifications (What skills are required for this position)
1.Ability to work well under pressure to handle crisis situations and balance several tasks simultaneously
2.Must possess strong work ethic and excellent client service skills to ensure effective, responsive client interaction (internal and external)
3.Excellent verbal and written communication and presentation skills
4.Must be confident, highly efficient, and self-motivated
5.Attention to detail and process improvement skills
6.Must be able to work independently, as well as in a team environment
7.University graduated,major in arts,English major is prefered.